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As a result of the Russian invasion of Ukraine, hundreds of thousands of Ukrainians have fled to the Republic of Moldova, looking for a safe shelter. Amid this unprecedented crisis, the Government of the Republic of Moldova, international community, civil society organizations and many volunteers have joined efforts to respond promptly and efficiently to the needs of Ukrainian people. Those involved face many challenges, including maintaining psychological balance. For this reason, many psychologists and psychoterapists have started organizing mental health sessions. One of these specialists is Elena Biceva, President of the Moldovan Association of Gestalt Therapy and Psychodrama, who organizes mental health sessions for public servants involved in refugee crisis response. She explains the role of psychological counselling in crisis situations, as well as how to prevent emotional burnout.